INDUSTRY TRAINING & EDUCATIONThe Oregon Restaurant & Lodging Association (ORLA) is one of the largest providers of food handler, alcohol server and ServSafe curriculum in the state. Our training products were created by hospitality professionals, offering quality, industry-backed training to meet your needs. The Oregon Hospitality Foundation supports the industry’s education and training needs through its development of Guest Service Gold® training and certification and partnerships with our national affiliates, AHLEI and NRAEF, to provide training and certification opportunities.
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Mandated Training & Certification
OREGON FOOD HANDLER: Online course and exam to satisfy the required Oregon Food Handlers card. Valid for 3 years. Certificado En Manejo De Alimentos De Oregon en español.
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OREGON ALCOHOL SERVER: Online course prepares you for taking the required alcohol server permit test from the OLCC.
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SERVSAFE® MANAGER: Classroom training and certification that meets the "Demonstration of Knowledge" and "Person in Charge" requirements of the Oregon Food Code. Certification is valid statewide for 5 years.
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Professional Development
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EMPLOYEE VIDEO COURSES FROM TRAIN 321: Equip your team with a vital array of restaurant knowledge though easy to digest video courses. This program helps provide a consistent foundation for both veteran employees and new hires. Courses can be assigned to specific team members and you can track their progress. Learn More
GUEST SERVICE GOLD® TOURISM: Become a Certified Guest Service Professional with this comprehensive program designed to train line-level employees how to engage with guests to provide positive experiences. Participants earn an internationally-accredited credential, Certified Guest Service Professional (CGSP), which provides the basis for additional accredited certifications. Also in Spanish. Learn More |
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National Training & Certifications
HOSPITALITY INDUSTRY TRAINING & CERTIFICATION: In partnership with the Oregon Hospitality Foundation (OHF), the American Hotel & Lodging Association Educational Institute (AHLEI) offers internationally-accredited and WIOA compliant certifications specific to those seeking entry-level employment as well as those seeking to up-skill and advance their careers. ORLA members receive a savings of 20-40% on all AHLEI training and education resources. Members can access the new resource site and automatically connect to the ORLA discount. Learn More at AHLEI
SERVSAFE AND SERVSUCCESS TRAINING: ORLA and OHF also partner with the National Restaurant Association to provide ServSuccess, which offers a pathway of competency-building programs from entry-level through management for roles in the restaurant industry. See the Training & Certification for the Lodging Industry: 2022-2023 Catalog (National Restaurant Association and the American Hotel & Lodging Educational Institute). Learn More
SERVSAFE AND SERVSUCCESS TRAINING: ORLA and OHF also partner with the National Restaurant Association to provide ServSuccess, which offers a pathway of competency-building programs from entry-level through management for roles in the restaurant industry. See the Training & Certification for the Lodging Industry: 2022-2023 Catalog (National Restaurant Association and the American Hotel & Lodging Educational Institute). Learn More
Additional Training ResourcesWORKFORCE TRAINING: ORLA and the Oregon Hospitality Foundation have curated a number of training resources to help provide professional development for your team members. We work with our national affiliates to make industry-specific resources accessible to Oregon's hospitality industry. Learn More
PREVENTION & PREPAREDNESS TRAINING: There are a number of training resources available to employers and employees that focus on prevention and preparedness for crises, incidents, and disasters. From sexual harassment to active shooter to substance abuse, these trainings and resources are invaluable to helping protect your people, place, and community. Learn More |
TRAINING & EVENTS CALENDAR
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