Oregon Restaurant & Lodging Association

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  • About ORLA
    • Contact Us
    • ORLA Board
    • Foundation Board
    • ORLAMS Board
    • ORLA Staff
    • Restaurant Facts
  • Membership
    • Reopening Safely >
      • Commitment to Safety Seal
    • Restaurant Benefits >
      • OR Restaurant Covid Assistance
    • Lodging Benefits
    • Update Your Lodging Listing
    • Allied Benefits
    • Cost-Saving Member Programs >
      • ASCAP
      • BMI
      • Dell
      • First Data
      • GNSA
      • Guardian Group
      • Liberty Mutual
      • Office Depot
      • ORLA 401K
      • SAIF
      • UnitedHealth Group
      • Hospitality Hub
  • Advocacy
    • COVID-19 Resources & Announcements
    • FAQ / Industry Guidance (COVID-19)
    • ORLA Relief Efforts
    • ORLA Outcomes
    • Relief for Employers & Employees
    • Federal Action
    • 2021 Legislative Framework
    • Lottery
    • Meet the Team
    • ORLAPAC >
      • Donate to PAC
    • Portland Kitchen Cabinet
    • Receipt Message
    • Take Action
    • Tip Pooling
  • Foundation
    • Donate
    • Oregon Travel Gifts Fundraiser
    • Foundation Board
    • Guest Service Training >
      • Guest Service Gold®
      • Guest Service & Safety Training
    • Hospitality Help Fund >
      • Takeout And A Movie
      • Restaurant Fund Application
    • ProStart >
      • ProStart Invitational
      • ProStart Resources
    • Workforce >
      • Best Practices
  • Training
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    • Crisis Services and Training
    • Food Handler Training
    • Guest Service Gold®
    • Oregon Tourism Leadership Academy
    • ServSafe®
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  • News & Events
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    • Awards >
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Two Litter Cleanup Opportunities: Portland & Lincoln City

9/25/2020

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Cleanup Picture
PORTLAND - SEPTEMBER 30
​
Earlier this month, over 500 volunteers came together to clean up downtown Portland and now there's another cleanup event planned for September 30th. This is another opportunity for the hospitality industry to show our community what we are capable of on behalf of our City, our businesses and our employees.

Join the Portland Lodging Alliance, ORLA staff, SOLVE, Miller Nash Graham & Dunn, Schlesinger Companies, and the Portland Business Alliance for a Downtown Litter Cleanup Day! We'll be meeting at parks and businesses throughout downtown, giving each check-in location ample space to clean and improve. All cleanup supplies will be provided. 

Wednesday, September 30, 2020
8:45 AM - 9:30 AM Check-in (runs until 11:30 am)
Portland - different locations

SIGN UP FOR PORTLAND
There will be several starting locations in Portland including: The Benson Hotel, South Park Blocks, Salmon St. Springs, and I-405 Corridor. Pre-registration is required to ensure staggered start times for social distancing and for equipment pick-up.
​


LINCOLN CITY - OCTOBER 9
It has been amazing to see everyone come together in support of the community during both the pandemic and now these horrendous fires. The goodwill towards helping each other is a tremendous lift as we continue to fight through these challenges. One opportunity where we can help the coast community is the Lincoln City Hospitality Beach Clean-Up, an event ORLA organized with the help of SOLVE Oregon. This community-building event will showcase once again the love and support we have for Lincoln City.

Friday, October 9th, 2020
10:00 am -12:00 pm
D River Wayside in Lincoln City
SIGN UP FOR LINCOLN CITY
Understanding the staffing issues you may face, having at least one member from your team participate would be outstanding and greatly appreciated. Please also share this information with others in the community, as we encourage your colleagues, family and friends to join us. ​Thank you!
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FEMA Resources / Request for Lodging Assistance

9/18/2020

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FEMA REQUESTS SHELTERING OPPORTUNITIES

The State of Oregon is experiencing some of the most unprecedented emergencies to date affecting thousands of people throughout the region. As people are forced to evacuate their homes, the State of Oregon is committed to finding non-congregate sheltering and assistance for evacuees. In partnership with the American Red Cross, State and Federal agencies to better coordinate efforts we are asking for your help to lodge evacuees in the short term. Your local Destination Management Organization (DMO)/Convention or Visitor Bureau/Chamber of Commerce will be calling you soon to collect lodging data on a regular basis. They will be asking lodging properties for the following:

  • Name of the lodging facility
  • Location and contact information   
  • Total occupancy ability of the lodging facility
  • Current vacancy rate percentage of the lodging facility  
  • Is your lodging facility family and pet friendly?
  • Is the lodging facility able to provide extended lodging for evacuees who may have lost their residence in the recent disaster?
 
If you have any questions about this process, please contact Matt Finn at Travel Oregon. Are you already providing lodging to evacuees? See below information to share with them.
 
There may also be a need for long term lodging for evacuees. If you are a lodging facility that can help the people of Oregon’s recent disasters, please register in the FEMA Emergency Lodging Assistance (ELA) Portal.  Registration not only allows FEMA to easily locate your facility but also enables the agency to provide reimbursement for housing of evacuees. On this site, businesses providing lodging can find program FAQs, a user guide, and other information to clarify program requirements.

​Please note that the Oregon Department of Revenue will not be collecting lodging taxes for rooms using either FEMA transition shelter assistance or Red Cross hotel vouchers due to wildfire displacement. We expect that local jurisdictions in Oregon will adopt the same practice.

If local transient lodging taxes do not need to be collected, depending on your local jurisdiction these room rents may still need to be reported with all other rents on any transient lodging tax reports you may fill out. However, those rents paid with vouchers would be deducted. Please check with your local government on this subject.


Disaster Assistance Picture
IMPORTANT INFORMATION FOR DISASTER SURVIVORS & BUSINESSES AFFECTED BY WILDFIRES

General information:
  • Oregon Wildfire Disaster Page for latest FEMA assistance updates
  • FEMA Mitigation Publications (information on Office of Emergency Management, American Red Cross, CDC recommendations, post-wildfire recovery, prevention/preparation for wildfires, flooding)

FEMA's highest priority right now is ensuring disaster survivors understand there are services available and the first step is getting registered. FEMA is asking if our lodging partners, especially those currently lodging evacuees, are willing to distribute the following attachments:
  • FEMA Registration Flyer (English & Spanish)
  • Start Your Recovery Process
  • 4 Ways to Apply for Disaster Aid
  • 3 Ways to Apply for Disaster Aid
  • Disaster Assistance Info (gif)
  • (NEW) Replacing Lost or Missing Documents (English / Spanish)

Please consider printing the flyer for display and have copies on hand for individuals. Also, it would be very helpful and appreciated if lodging partners could post one, or all of the attached graphics on their social medial accounts to help get the message out.   
 
See also some important information for those working to recover from the fires:
  • Citizenship and Immigration Status Requirements for FEMA Disaster Assistance - (English / Spanish)
  • You May Be Able to Get Disaster Assistance (Qualified Aliens) - (English / Spanish)

The goal is to amplify the messaging to both lodging entities AND victims affected by the recent disasters to ensure they are registered with FEMA to get assistance. 

For more wildfire information:
  • Oregon Wildfire Resources
  • Travel Oregon's Ways to Help During Oregon Wildfires

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Oregon Strong – Wildfire Response

9/15/2020

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picture of wildfire
The word of the year is “unprecedented.” In our lifetimes, we have never seen such devastation – lives, property, and businesses lost to circumstances outside of our control.

What is incredible is how many of you have responded. You saw the need and rose to the occasion, offering lodging for people who have lost everything, free meals for the community, and hope for the future. There is a reason Oregon is known for its hospitality, and it’s on full display in the most challenging of times for our industry. Thank you! We couldn’t be more proud of our community’s spirit and resolve. 

Because we know how challenging circumstances are right now, here is some information you need to know in response to Oregon’s wildfires. 

Public Safety Power Shutoffs
Please be aware of current policies from your regional utilities. Both Portland General Electric and Pacific Power have indicated they will continue with policies to cut power in extreme conditions. Pacific Power has a monitor to check for potential areas affected by this policy. Portland General Electric has enacted shutoffs in response to the conditions near Mt. Hood; read more on the PGE FAQ.

Utilities are generally looking at several factors before making this decision and are committing to proactive communication. The Pacific Power criteria includes:
  • Dry trees and brush and other potential wildfire fuel
  • High, sustained winds
  • Extremely low humidity
  • Current and forecasted weather conditions from multiple third parties and our own weather stations 
  • Population density
  • Real-time observation from on-the-ground experts
  • Input from local public safety and health agencies

Be sure to have a plan in place for such emergency conditions. Contact your local health authority for more information on what they would require for maintaining operations in an emergency. Feel free to contact your Membership Representative with questions or to connect with others who have explored this subject.

How Can I Help?
Please visit Travel Oregon’s Ways To Help During Oregon Wildfires, a guide for where to donate money, supplies, and volunteer time. 

To get the latest updates and links to safety registries, mental health resources, current condition reports, and more, visit Wildfire.oregon.gov. If you are looking for hotels offering discounts for fire evacuees in the valley, visit Travel Portland's resource page.

Nicole Peterson
ORLA Government Affairs Coordinator

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ProStart Resources for Educators and Students

9/14/2020

 
Picture
Educator Resources

ProStart Curriculum
Are you interested in transitioning to a CTE culinary program? ProStart® curriculum, hands on training, and experiences benefit your students as they learn how to choose items and make creative menus based on nutrition and budget, utilize safe sanitation techniques, and discover and practice important job readiness and ‘soft skills.’ These skills include communication, teamwork and decision-making, all while learning about the multiple high opportunity / high wage careers the food service industry offers.

“Foundations of Restaurant Management and Culinary Arts” was developed by subject-matter experts and is published by the NRAEF. The two levels of the curriculum – Level One and Level Two – are not designed to be sequential; this makes it possible for small schools with limited resources to offer the ProStart program to students. 

  • For general information, download the ProStart Overview. 
  • The Teacher's Resource Kit includes easy-to-follow steps for implementing the program and establishing outreach activities.
  • Detailed lesson plans help you prepare with a minimum amount of time and effort.
  • Videos and power points for each chapter are helpful supplementary materials
  • Case studies and professional profiles accompany each chapter, aligning content with real-world examples.
  • 2nd edition curriculum entitled "Foundations of Restaurant Management and Culinary Arts" includes online e-text access, allowing online access outside the classroom. Learn more about the new curriculum.
  • ODE culinary requirements and ProStart curriculum
  • Sample pacing guide of ProStart curriculum
​
To learn more about resources available, what fits your needs and budget or to order ProStart® curriculum for your school, contact Irina Bakun at 971.224.1515.

Distance Learning
  • START (Skills, Tasks, And Results Training) offers classroom curriculum for hospitality through AHLEI. The training focuses on knowledge all employees need (professionalism, safety, etc.), as well as job specific knowledge. Students can gain industry recognized certifications that will help them secure a job and move up the career ladder. For more information certifications available or the program as a whole please visit AHLEI.org/program/start.
  • ServSuccess is an interactive online program through NRAEF that uses artificial intelligence to help students through the course. Certified Restaurant Professional focuses on practical front and back-of-the-house information, as well as service culture, product quality, cost control and branding and marketing. This course is fitting for students who are working in the industry and wish to take their career to the next level. For more information on this new, innovative program please visit Servsuccess.com.
  • August Escoffier School of Culinary Arts is offering ProStart Teachers free video lessons to enhance your students’ e-learning experience!
  • Rouxbe, an ACF recognized, online culinary program has created an integrated high school platform that allows educators to assign video lessons, assignments and exams all in one place. For more information email Irina Bakun with the Oregon Hospitality Foundation.
  • Chef Brian Peffley has created a library of baking videos for his students and is sharing these videos with ProStart educators around the country to use for their classrooms 
  • ACF has been a long supporter of the ProStart, students and educators. In response to the pandemic and schools switching to distance learning, the Harrisburg Chapter has created a video library for teachers, broken down by topic. New videos are added regularly. 

​Food Waste Education
Utilize this free, interactive Hotel|Kitchen toolkit to demonstrate how different roles in the kitchen and hotels can impact waste, as well the bottom line. ​

ProStart Teacher's Education Session Fall 2019 Resources
In November 2019 Metro's Sustainability and Food Waste team gave a presentation to ProStart teachers on food systems, food waste and climate change. Access Metro and Sustainability curriculum, presentation and additional Food Waste Prevention Resources online. 

NRAEF Summer Institutes
Work towards earning the NRAEF Certified Secondary Foodservice Educator certification. You will learn from faculty composed of nationally-recognized content experts, network among peers, and tour restaurant and foodservice facilitiesRegistration for the NRAEF Summer Institutes is now open. Learn more. ​​​


Student Resources

ProStart® prepares you to explore a wide range of career opportunities. Careers in nutrition, hospitality management, viticulture, product development, agriculture, culinary arts and customer service are just a few of the options for ProStart® students.

The Oregon Restaurant & Lodging Association Education Foundation (ORLAEF) and the National Restaurant Association are proud to offer Oregon ProStart seniors a scholarship opportunity in support of post secondary education. 

​Guest Service Gold Scholarships for Students
NRAEF has funded a limited number of free scholarships, value at $30, for students to earn an internationally accredited CTE-recognized certification, Certified Guest Service Professional, using a curriculum with real Oregon employees and their stories of customer challenges. More than 800 Oregon industry professionals have been certified since the program’s launch. Contact Sue Smith at 800.462.0619 for scholarship codes.

National Restaurant Association Education Foundation (NRAEF) Scholarships
Students, military servicemen and women and others can now apply for scholarship awards to pursue their dreams of becoming future leaders of the restaurant and foodservice industry. Awards range from $2,500 to $10,000 and can be used towards tuition and fees, books, room and board and other school-related expenses. The scholarships have no age restrictions. Individuals can apply at any age, whether they're recent high-school graduates or adults looking to make a career change. Learn more and apply.
  • View more information on Culinary Scholarships.
​
Industry-Related Programs and Courses
These facilities offer skills-based education for those looking to gain proficiencies to help them enter the hospitality industry as well as programs geared to those already employed who want to add credentials to their experience. See list of schools on ORLAEF's page.
​
Career Pathways
Try a new and simple tool to explore a broad selection of restaurant and foodservice positions and chart a course that matches your skills with your career goals. Explore the tool. 

Learn more about how ORLAEF partners with the industry to provide workforce development solutions.

ProStart Invitational Resources

​The 2020 ProStart Invitational was held Monday, March 2, 2020, at the Salem Convention Center. Download forms, templates and documents related to the event:​
  • 2020 ProStart Invitational Program (final)
  • 2020 Oregon ProStart Invitational - Competition Schedule
  • 2020 Oregon Culinary Only Rule
  • 2020 Culinary Judge Rubric
  • 2020 Culinary Scoresheets
  • 2020 Oregon Management Only Rules
  • 2020 Management Judge Rubric
  • 2020 Management Scoresheets
  • Very Important Dates​
  • Team Registration
  • Student Waiver
  • Rules
  • Plate Order Form 
  • Participant Registration (Non-Competing Schools)
  • Culinary Worksheets
  • ​2019 Program for the Invitational (for reference) 
  • ​Management Competition (powerpoint slides)
  • National Educator of Excellence Award Nomination Form 

Lead by Example with Reasonable Overnight Pricing

9/9/2020

6 Comments

 
Update Sept. 10, 2020 - The Governor issued today Executive Order 20-42, declaring an abnormal market disruption as a result of the statewide wildfire emergency. This order is in response to reports of unusual increases in lodging rates for Oregonians who have evacuated fire areas and concern that the wildfire emergency may prevent ready availability of other essential consumer goods and services.

Oregon lodging operators have the opportunity to showcase our best in service and hospitality as we open our doors to displaced families needing shelter in the wake of wildfires. This is not the time for unreasonable price hikes as families and loved ones seek shelter at a time of crisis. Oregon’s hospitality industry answered the call for emergency responders fighting COVID around Oregon with over 300 lodging properties signing up to assist in our collective effort to mitigate the spread of the virus.
 
We are being called to action again by offering competitive pricing in our markets for those needing overnight shelters and to provide families and loved ones with a rate they can rely on as they determine their next steps. Be a leader in this space. Showcase what it means to bring Oregon hospitality to your guests and be a part of the rallying cry in a time of crisis by extending some comfort and certainty at your place of business for those you serve.
 
Be advised the Governor has initiated an Executive Order directing the Attorney General to prosecute price gouging. Let’s step up and prove this particular executive order is unnecessary because of the leadership our lodging operators provide in times of crisis.
 
How You Can Help:

Make sure to reach out to your local destination management and marketing organizations to provide information on the availability of rooms at your location. It is crucial that the Office of Emergency Management have the latest information regarding available rooms for overnight stays at reasonable rates. Look for more information coming soon on ways you can help from Oregon’s Office of Emergency Management.

Frequently Asked Questions from Oregon DOJ Consumer Protection:

What is price gouging?
  • In Oregon, it is unlawful to offer or sell essential consumer goods or services at an “unconscionably excessive price” after the Governor declares that an abnormal disruption of the market exists.

When is a price “unconscionably excessive”?
  • On its face, a price is unconscionably excessive if it is 15 percent or more higher than either (1) the price the merchant sold the same item for immediately before the market disruption commenced, or (2) the price the same or similar goods sold for in or near the area covered by the declaration immediately before the market disruption commenced.

Are there exceptions to price gouging, and if so - what are they?
  • Merchants and wholesalers are prohibited from increasing their prices 15% or more above the amount immediately prior to the governor’s declaration. However, it may not be considered price gouging if the increase is attributable of any of the following:
    • Additional costs imposed by suppliers.
    • Added expenses for the business to procure the essential goods or services due to the emergency. For example, the supplies had to be airlifted into an otherwise inaccessible area.
    • Increased internal costs or expenses related to the declaration such as overtime pay, additional staff, security, distribution, etc.
    • Scheduled price or cost increases unrelated to the abnormal disruption of the market.

What can I do if I suspect price gouging?
  • If you suspect price gouging, try to get as much information as possible before reporting. Report suspected violations to the Attorney General’s Price Gouging Hotline at (503) 378-8442 or submit a complaint online at oregonconsumer.gov and attach your pictures, receipt or other information.

Sincerely,
 
Jason Brandt
President & CEO
Oregon Restaurant & Lodging Association
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Portland Businesses, Hotels Rally for Downtown Cleanup Event

9/3/2020

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​Update Sept. 4: Over 500 volunteers participated in the cleanup event and 3,290 pounds of trash out were removed out of downtown Portland! Many thanks to all the volunteers from Portland hotels, the Portland Lodging Alliance, Portland Business Alliance, and ORLA staff for their efforts. Some of the news coverage:
  • Hundreds of volunteers clean up downtown Portland (KGW 8)
  • Mayor Wheeler, hundreds of volunteers clean up downtown Portland streets and sidewalks (Fox 12)
  • Portland businesses host clean-up event downtown to encourage visiting the area (OPB)

Portland, Aug. 27 - SOLVE, Portland Business Alliance, Portland Lodging Alliance, and others are rallying together to host a cleanup of Downtown Portland on September 3. This event open to the public for anyone who is interested in volunteering for the cleanup effort. Register here.

SOLVE has hosted several cleanups downtown since June, supporting hundreds of Portlanders who have wanted to care for their community through volunteer litter cleanup. The purpose of the September 3 Downtown Portland Cleanup is to send a clear message to the Portland community that the Portland business district is an open, safe, and clean place to visit, while inviting the community to join the effort.

“As the challenges in Portland continue to impact businesses, I think we all have a responsibility” explains George Schweitzer, Chairman for the Portland Lodging Alliance and Managing Director of The Benson Hotel. “This is an important event for businesses to come together, along with the Portland community at large, to show that we are a strong and resilient city, and that we can come together to restore our vibrant streets so that people can feel safe to explore and help our businesses thrive.”

Kris Carico, CEO of SOLVE echoes his sentiments stating, “SOLVE prides itself on offering a safe space for anyone who wants to make a positive difference in their community. A volunteer litter cleanup brings everyone together because it is a simple activity that all can support. At the end of the day, it’s about caring for the place we call home.”

The event will begin at multiple locations throughout downtown, to accommodate the need for social distancing during volunteer check-in, while also allowing for the maximum amount of interested volunteers to participate given group gathering restrictions. The event will follow all SOLVE’s COVID-19 Safety Guidelines including requiring participants to wear a face covering, maintain a minimum of six feet of distance, and only providing sanitized cleanup equipment to volunteers, among other measures.

Volunteers will focus on removing large items of litter and debris, while also focusing on picking up cigarette butts that often end up in storm drains and pollute the nearby Willamette River and other waterways. Community members who would like to get involved in the volunteer event should visit solveoregon.org to pre-register.

SOLVE is a statewide non-profit organization that brings Oregonians together to improve our environment and build a legacy of stewardship. Since 1969, the organization has grown from a small, grassroots group to a national model of volunteer action. Today, SOLVE mobilizes and trains tens of thousands of volunteers of all ages across Oregon to clean and restore our neighborhoods and natural areas, and to build a legacy of stewardship for our state. Visit solveoregon.org for more information. 

The Portland Business Alliance is greater Portland’s Chamber of Commerce. Our mission is to create opportunity and advance well-being for all who live and work in the greater Portland and SW Washington region. Our vision is a healthy and resilient business ecosystem. Visit PortlandAlliance.com for more information.


The Portland Lodging Alliance is a volunteer-led sub-chapter of the Oregon Restaurant & Lodging Association (ORLA). Members of ORLA's staff will be participating in this event alongside the Portland Lodging Alliance in support of the lodging industry and improving the downtown environment.

​

Contact: Larissa Gordon, 860-942-9108, larissa@solveoregon.org Contact: Larissa Gordon
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ORLA’s Statement on Diversity & Inclusion

9/1/2020

 
ORLA is committed to welcoming diverse perspectives, experiences and approaches to foster a stronger, inclusive, and more informed hospitality industry. As an association representing a business sector with more minority-owned and female-owned businesses than any other industry, we do not tolerate racism, discrimination or hatred. We are an industry focused on building communities–inclusive of all–and we are taking more proactive steps to ensure we are leading by example.
 
To provide authentic leadership and help promote diversity and inclusion, ORLA strives to: 
  • Better understand diversity, inclusion, and equity to ensure the well-being of our staff, our members and the communities we serve.
  • Continue to promote opportunities for leadership through service on the ORLA board of directors, staff, leadership teams and advisory committees.
  • Provide continued training opportunities for association staff, leadership, and industry devoted to Diversity, Equity & Inclusion (DEI) competency.  
 
We need to do more, and we will do more to be a part of the change that must take place starting in our own communities.

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